A Note from Sam
Kiowa — I want to take a moment to express how grateful I am that you signed the Operating Agreement and officially locked arms with me on this. That wasn't just a signature — it was trust, and I don't take that lightly.
You believed in this vision before there was a trailer, before there was revenue, before there was proof. That kind of faith is rare, and I want you to know it's seen and deeply valued.
Annie helped me draft the culture and values foundation for our employee handbook (sections 1-3 below). I wanted to get those principles locked in early because they shape everything else we build. But the operational backbone — the compliance, the SOPs, the systems that make this thing actually scale — that's YOUR territory. That's what you were built for.
This tracker shows where we stand and what each of us is responsible for completing. We're building something real, and I'm honored to be building it with you.
Let's get it. 🤝
| # | Section | Owner | Status | Notes |
|---|
| 1 |
Welcome to The Daily Pour |
Done |
Complete |
Brand identity, who we are, what employees are joining |
| 2 |
The Five Daily Pour Principles |
Done |
Complete |
Core values with shift examples + customer impact |
| 3 |
Being Part of the Pour (Conduct Standards) |
Done |
Complete |
7 behavioral standards for daily work |
| 4 |
Employment Basics |
Sam + Kiowa |
Not Started |
At-will statement, classifications (FT/PT/seasonal), probation, job descriptions |
| 5 |
Hiring & Onboarding |
Kiowa |
Not Started |
Application process, background checks, I-9, orientation checklist, training period |
| 6 |
Compensation & Pay |
Sam |
Not Started |
Pay schedule, direct deposit, overtime, tip policy, raises, deductions |
| 7 |
Work Schedule & Attendance |
Kiowa |
Not Started |
Hours, shift scheduling, tardiness, no-call/no-show, shift swaps |
| 8 |
Time Off & Leave |
Sam |
Not Started |
PTO, sick leave, unpaid leave, bereavement, jury duty |
| 9 |
Benefits |
Sam |
Not Started |
Free drinks, discounts, future benefits roadmap |
| 10 |
Dress Code & Grooming |
Kiowa |
Not Started |
Uniform, apron, shoes, jewelry, hygiene (food service standards) |
| 11 |
Health & Safety |
Kiowa |
Not Started |
Food handling, burns protocol, slip/fall, first aid, emergency procedures, OSHA |
| 12 |
Food Safety & Sanitation |
Kiowa |
Not Started |
Handwashing, allergens, temp logs, cleaning schedule, health dept prep |
| 13 |
Equipment & Trailer Care |
Kiowa |
Not Started |
Espresso machine, generator, POS, open/close procedures, damage reporting |
| 14 |
Cash Handling & POS |
Sam + Kiowa |
Not Started |
Register procedures, drawer counts, over/short, theft, refund authority |
| 15 |
Customer Service Standards |
Kiowa |
Not Started |
Greeting, speed targets, complaints, comps, difficult customers |
| 16 |
Social Media & Brand |
Sam |
Not Started |
What employees can/can't post, photos on shift, brand representation |
| 17 |
Anti-Harassment & Discrimination |
Attorney |
Not Started |
EEO statement, protected classes, reporting procedure, retaliation prohibition |
| 18 |
Drug & Alcohol Policy |
Sam + Kiowa |
Not Started |
Zero tolerance on shift, impairment definition, testing (optional) |
| 19 |
Discipline & Termination |
Sam + Kiowa |
Not Started |
Progressive discipline, immediate termination offenses, final pay, property return |
| 20 |
Separation & Resignation |
Sam + Kiowa |
Not Started |
2-week notice, exit process, final paycheck (Indiana law), property return |
| 21 |
Acknowledgment Page |
Sam + Kiowa |
Not Started |
Employee signature confirming receipt + understanding of handbook |
Kiowa owns the most sections because they're all operational/compliance — exactly what the OA defines as her role (SOPs, compliance, systems for scale).