This Operating Agreement (the "Agreement") is entered into by the undersigned Members to govern the operations of SnS Hospitality Group LLC (the "Company"), a limited liability company organized under the Indiana Business Flexibility Act (Indiana Code § 23-18).
The Company is formed to own, operate, and manage mobile and trailer-based food and beverage ventures across Northwest Indiana and Southern Michigan. The first venture is "The Daily Pour" — a fleet of drive-through coffee trailers deployed to high-traffic locations.
The Members acknowledge that the Company's success depends on both capital investment (provided by Holdings) and operational excellence, systems development, compliance management, and growth leadership (provided by Kiowa). This Agreement is designed to fairly recognize and protect both forms of contribution.
| Member | Interest | Type |
|---|---|---|
| SnS Network Solutions Holdings LLC ("Holdings") | 75% minimum | Capital + control |
| Kiowa Scott ("Kiowa") — service | Up to 15% (guaranteed, earned over time) | Vested through operational work |
| Kiowa Scott ("Kiowa") — investment | Up to 10% (proportional to startup capital contributed) | Must invest at startup per venture. Formula: (contribution ÷ startup cost) × 100, capped at 10%. |
The Company shall be Member-managed. Holdings (represented by Samuel S. James) retains sole authority over all day-to-day operational decisions and capital deployment.
Kiowa serves as Operations Director — a strategic and administrative leadership role. Her responsibilities:
Each trailer is run by a Location Manager — the lead barista/operator who is empowered to handle day-to-day operations independently:
The Location Manager runs their trailer. They are NOT managed by a General Manager — they report directly to Sam and Kiowa as co-founders.
Sam and Kiowa share responsibility for issues the Location Manager cannot resolve on their own, including:
Either founder may handle an escalation. Neither founder is solely responsible for day-to-day store operations — that is the Location Manager's job.
The following decisions require the written consent of both Members (Holdings AND Kiowa), regardless of ownership percentage:
All other business decisions remain under Holdings' authority per §3.1.
Each venture Kiowa participates in earns her equity in the Hospitality Group:
| Grant | Amount | When |
|---|---|---|
| Formation grant | 5% | Vests immediately upon venture formation (Articles filed) |
| Service grant (Q1) | 2.5% | 3 months from Opening Date |
| Service grant (Q2) | 2.5% | 6 months from Opening Date |
| Service grant (Q3) | 2.5% | 9 months from Opening Date |
| Service grant (Q4) | 2.5% | 12 months from Opening Date |
| Total | 15% | Fully vested after 12 months of active service |
For each venture, Kiowa may earn up to an additional 10% Membership Interest by contributing working capital at startup. The investment equity is proportional to her contribution relative to the venture's total startup cost:
| Venture Startup Cost | Kiowa Invests | % of Startup | Investment Equity | + Service (12 mo) | Her Total |
|---|---|---|---|---|---|
| $50,000 | $5,000 | 10% | 10% | 15% | 25% |
| $50,000 | $2,500 | 5% | 5% | 15% | 20% |
| $50,000 | $1,000 | 2% | 2% | 15% | 17% |
| $50,000 | $0 | 0% | 0% | 15% | 15% |
If Kiowa identifies, applies for, and secures a grant (non-repayable funding — government, foundation, or private grant money) for any venture under the Hospitality Group:
| Departure Type | Buyback Price |
|---|---|
| Good standing + 90-day transition (helps onboard replacement, documents systems, hands off cleanly) | 100% of FMV |
| Good standing, immediate departure (no transition, but no misconduct) | 75% of FMV |
| Abandonment (no notice, 30+ days unresponsive, no communication) | 50% of FMV |
| For Cause (fraud, theft, intentional misconduct — see §8) | $0 — full forfeiture |
FMV definition: Net asset value (total assets − total liabilities) × Kiowa's vested ownership percentage, as determined by the Company's most recent quarterly books. If disputed, an independent third-party valuation at shared cost.
Payment terms: Lump sum within 90 days of the departure date, or a 12-month installment plan at Holdings' election.
Unvested portion: Any unvested equity at the time of departure is forfeited automatically — reverts to Holdings at no cost, regardless of departure type.
Instead of hourly commitments, Kiowa's performance is measured by outcomes:
If Kiowa is not meeting these outcomes, the following process applies:
Only after this process is exhausted may Holdings invoke the buyback. No buyback may be triggered on the basis of a performance issue without completing the notice + cure + mediation steps above.
Forfeiture for Cause is triggered only by intentional, serious misconduct:
What does NOT trigger forfeiture: Performance issues, honest mistakes, negligence, circumstances outside Kiowa's control, or disagreements between Members. These are handled through the notice/cure/mediation process in §7.3, potentially leading to a buyback — not forfeiture.
Holdings shall provide Kiowa written notice of the alleged violation, specifying the conduct at issue and the evidence supporting the claim. Kiowa has 15 calendar days to respond in writing. If the parties cannot resolve the matter within 15 days of Kiowa's response, either party may submit the dispute to binding arbitration in St. Joseph County, Indiana, under Indiana law. Forfeiture does not take effect until either (a) Kiowa acknowledges the violation in writing, or (b) an arbitrator rules in Holdings' favor.
Full equity, full distributions, full management authority. Business as usual.
If Kiowa decides to sell her vested interest after the 10 trailers are complete:
| Term | Detail |
|---|---|
| Who buys first? | Holdings gets first right to purchase |
| Price (good standing, all ventures excelling) | 100% of FMV — Holdings matches fair market value when all businesses are performing and the departure is amicable |
| Price (if any venture is declining) | 85% of FMV — reduced to reflect transition risk when performance is mixed |
| Decision window | 60 days from written notice |
| If Holdings passes | Kiowa may sell to a third party — but the buyer must be approved by Holdings. No sale to any party Holdings does not consent to. |
| Third-party price floor | Kiowa cannot sell to a third party at a price lower than what Holdings was offered |
| Partial sales | Same terms apply — Holdings' ROFR covers partial sales too |
As a multi-member LLC, the Company is treated as a partnership for U.S. federal income tax purposes. Each Member reports their proportionate share of income/expense on their individual return via Schedule K-1. The Company will file Form 1065 annually.
Kiowa's access to personal information, business data, trade secrets, and proprietary information is governed by a separate Non-Disclosure Agreement. The NDA applies regardless of Kiowa's membership status and survives termination of this Agreement. Violation of the NDA constitutes grounds for Forfeiture for Cause under §8.
This Agreement may be amended only by a written instrument signed by all Members. Amendments are effective on the date stated in the amendment.
The Company shall continue in perpetuity unless dissolved by:
Notice: Holdings shall provide Kiowa a minimum of 90 days written notice before any dissolution. Kiowa continues earning distributions through the notice period.
Upon dissolution, the Company's assets shall be applied first to creditors (including any Member, if owed), then distributed to the Members pro rata in proportion to their vested Membership Interests, after which Articles of Dissolution shall be filed with the Indiana Secretary of State.
This Agreement is governed by the laws of the State of Indiana. Any dispute arising under this Agreement that cannot be resolved by the Members within 30 days shall be submitted to binding arbitration in St. Joseph County, Indiana, under Indiana law.
| Scenario | Outcome |
|---|---|
| Leaves before 10 trailers — good standing + 90-day transition | Buyback at 100% of FMV. Unvested forfeited. |
| Leaves before 10 trailers — good standing, no transition | Buyback at 75% of FMV. Unvested forfeited. |
| Leaves before 10 trailers — abandonment | Buyback at 50% of FMV. Unvested forfeited. |
| Forfeiture for Cause (fraud/theft/intentional misconduct) | ALL equity forfeited. $0. Permanent removal. |
| Stays through 10 trailers, keeps working | Full equity, full distributions, full authority. |
| Stays through 10 trailers, stops working | Keeps equity (passive), loses authority, accepts dilution. |
| Stays through 10 trailers, wants to sell (all ventures excelling) | Holdings buys at 100% FMV. Must approve any third-party buyer. |
| Stays through 10 trailers, wants to sell (any venture declining) | Holdings buys at 85% FMV. Must approve any third-party buyer. |
| Term | Meaning |
|---|---|
| "Company" | SnS Hospitality Group LLC |
| "Holdings" | SnS Network Solutions Holdings LLC (sole member represented by Samuel S. James) |
| "Kiowa" | Kiowa Scott |
| "Formation Date" | Date Articles of Organization filed with Indiana Secretary of State |
| "Opening Date" | Date the venture begins revenue-generating operations |
| "FMV" (Fair Market Value) | Net asset value (total assets − total liabilities) × Member's ownership percentage |
| "Grant" | Non-repayable funding (government, foundation, or private grant). Loans and investor capital do not qualify. |
| "For Cause" | Any triggering violation listed in §8.1 |
The undersigned, being all of the Members of SnS Hospitality Group LLC, adopt and agree to this Operating Agreement as of the Effective Date first written above.
MEMBER — SnS Network Solutions Holdings LLC (75%+)
Printed name: Samuel S. James
Title: Sole Member, SnS Network Solutions Holdings LLC
MEMBER — Kiowa Scott (up to 25%)
Printed name: Kiowa Scott