OPERATING AGREEMENT

SnS Hospitality Group LLC
Entity: SnS Hospitality Group LLC
Type: Multi-Member LLC (Indiana)
Parent: SnS Network Solutions Holdings LLC
Effective date: ________________

1. Formation and Purpose

This Operating Agreement (the "Agreement") is entered into by the undersigned Members to govern the operations of SnS Hospitality Group LLC (the "Company"), a limited liability company organized under the Indiana Business Flexibility Act (Indiana Code § 23-18).

The Company is formed to own, operate, and manage mobile and trailer-based food and beverage ventures across Northwest Indiana and Southern Michigan. The first venture is "The Daily Pour" — a fleet of drive-through coffee trailers deployed to high-traffic locations.

The Members acknowledge that the Company's success depends on both capital investment (provided by Holdings) and operational excellence, systems development, compliance management, and growth leadership (provided by Kiowa). This Agreement is designed to fairly recognize and protect both forms of contribution.

2. Members and Ownership

MemberInterestType
SnS Network Solutions Holdings LLC ("Holdings")75% minimumCapital + control
Kiowa Scott ("Kiowa") — serviceUp to 15% (guaranteed, earned over time)Vested through operational work
Kiowa Scott ("Kiowa") — investmentUp to 10% (proportional to startup capital contributed)Must invest at startup per venture. Formula: (contribution ÷ startup cost) × 100, capped at 10%.
Holdings never drops below 75%. Kiowa's guaranteed path is 15% through service. An additional up to 10% is earned proportionally by investing working capital at startup — the more she contributes toward a venture's startup cost, the more investment equity she earns (capped at 10%). If she doesn't invest, the tranche may be offered to another investor at Holdings' discretion.

3. Management

The Company shall be Member-managed. Holdings (represented by Samuel S. James) retains sole authority over all day-to-day operational decisions and capital deployment.

3.1 Holdings' Authority (Samuel S. James)

3.2 Kiowa's Role — Operations Director

Kiowa serves as Operations Director — a strategic and administrative leadership role. Her responsibilities:

3.3 Location Manager (Per Trailer)

Each trailer is run by a Location Manager — the lead barista/operator who is empowered to handle day-to-day operations independently:

The Location Manager runs their trailer. They are NOT managed by a General Manager — they report directly to Sam and Kiowa as co-founders.

3.4 Shared Founder Responsibility — Escalations

Sam and Kiowa share responsibility for issues the Location Manager cannot resolve on their own, including:

Either founder may handle an escalation. Neither founder is solely responsible for day-to-day store operations — that is the Location Manager's job.

3.5 Major Decisions Requiring Mutual Consent

The following decisions require the written consent of both Members (Holdings AND Kiowa), regardless of ownership percentage:

All other business decisions remain under Holdings' authority per §3.1.

4. Equity Vesting — Service Grant (15%)

Each venture Kiowa participates in earns her equity in the Hospitality Group:

GrantAmountWhen
Formation grant5%Vests immediately upon venture formation (Articles filed)
Service grant (Q1)2.5%3 months from Opening Date
Service grant (Q2)2.5%6 months from Opening Date
Service grant (Q3)2.5%9 months from Opening Date
Service grant (Q4)2.5%12 months from Opening Date
Total15%Fully vested after 12 months of active service

5. Investment Equity (Up to 10%, Proportional)

For each venture, Kiowa may earn up to an additional 10% Membership Interest by contributing working capital at startup. The investment equity is proportional to her contribution relative to the venture's total startup cost:

Formula: Investment Equity % = (Kiowa's capital contribution ÷ total venture startup cost) × 100, capped at 10%.
Venture Startup CostKiowa Invests% of StartupInvestment Equity+ Service (12 mo)Her Total
$50,000$5,00010%10%15%25%
$50,000$2,5005%5%15%20%
$50,000$1,0002%2%15%17%
$50,000$00%0%15%15%

6. Grant Finder's Fee

If Kiowa identifies, applies for, and secures a grant (non-repayable funding — government, foundation, or private grant money) for any venture under the Hospitality Group:

7. Departure Buyback (Before 10 Trailers)

If Kiowa departs before all 10 Daily Pour trailers are operational — she is required to sell her vested interest back to Holdings. The buyback price depends on how she leaves. These provisions expire upon the earlier of: (a) all 10 Daily Pour trailers achieving operational status, or (b) 7 years from the Formation Date of the Company, whichever comes first.

7.1 Tiered Buyback Pricing

Departure TypeBuyback Price
Good standing + 90-day transition (helps onboard replacement, documents systems, hands off cleanly)100% of FMV
Good standing, immediate departure (no transition, but no misconduct)75% of FMV
Abandonment (no notice, 30+ days unresponsive, no communication)50% of FMV
For Cause (fraud, theft, intentional misconduct — see §8)$0 — full forfeiture

FMV definition: Net asset value (total assets − total liabilities) × Kiowa's vested ownership percentage, as determined by the Company's most recent quarterly books. If disputed, an independent third-party valuation at shared cost.

Payment terms:

Unvested portion: Any unvested equity at the time of departure is forfeited automatically — reverts to Holdings at no cost, regardless of departure type.

7.2 Trigger Events

7.3 Performance Standards (Outcome-Based)

Instead of hourly commitments, Kiowa's performance is measured by outcomes:

If Kiowa is not meeting these outcomes, the following process applies:

  1. Written notice from Holdings specifying the deficiency
  2. 30-day cure period for Kiowa to resolve the issue (where the issue is curable)
  3. If not resolved → 30-day mediation (both parties select a neutral mediator)
  4. If mediation fails → binding arbitration in St. Joseph County, Indiana

Only after this process is exhausted may Holdings invoke the buyback. No buyback may be triggered on the basis of a performance issue without completing the notice + cure + mediation steps above.

8. Forfeiture for Cause

If Kiowa violates any law or is found to have misappropriated any terms of this Agreement, she forfeits ALL rights — including all vested and unvested equity — in the Company.

8.1 Triggering Violations (Serious Misconduct Only)

Forfeiture for Cause is triggered only by intentional, serious misconduct:

What does NOT trigger forfeiture: Performance issues, honest mistakes, negligence, circumstances outside Kiowa's control, or disagreements between Members. These are handled through the notice/cure/mediation process in §7.3, potentially leading to a buyback — not forfeiture.

8.2 Consequences of Forfeiture for Cause

8.3 Determination Process

Holdings shall provide Kiowa written notice of the alleged violation, specifying the conduct at issue and the evidence supporting the claim. Kiowa has 15 calendar days to respond in writing. If the parties cannot resolve the matter within 15 days of Kiowa's response, either party may submit the dispute to binding arbitration in St. Joseph County, Indiana, under Indiana law. Forfeiture does not take effect until either (a) Kiowa acknowledges the violation in writing, or (b) an arbitrator rules in Holdings' favor.

9. After 10 Trailers Are Complete

The mandatory buyback (§7) expires. The fleet is built. The deal is honored.

9.1 If She Keeps Working

Full equity, full distributions, full management authority. Business as usual.

9.2 If She Stops Working

9.3 Right of First Refusal — Post-Completion Sale

If Kiowa decides to sell her vested interest after the 10 trailers are complete:

TermDetail
Who buys first?Holdings gets first right to purchase
Price (good standing, all ventures excelling)100% of FMV — Holdings matches fair market value when all businesses are performing and the departure is amicable
Price (if any venture is declining)85% of FMV — reduced to reflect transition risk when performance is mixed
Decision window60 days from written notice
If Holdings passesKiowa may sell to a third party — but the buyer must be approved by Holdings. Approval may not be unreasonably withheld. No sale to any party Holdings does not consent to.
Third-party price floorKiowa cannot sell to a third party at a price lower than what Holdings was offered
Partial salesSame terms apply — Holdings' ROFR covers partial sales too

10. Distributions

11. Capital Contributions

12. Bank Accounts, Books, and Records

13. Tax Treatment

As a multi-member LLC, the Company is treated as a partnership for U.S. federal income tax purposes. Each Member reports their proportionate share of income/expense on their individual return via Schedule K-1. The Company will file Form 1065 annually.

14. Confidentiality

Kiowa's access to personal information, business data, trade secrets, and proprietary information is governed by a separate Non-Disclosure Agreement. The NDA applies regardless of Kiowa's membership status and survives termination of this Agreement. Violation of the NDA constitutes grounds for Forfeiture for Cause under §8.

15. Amendments

This Agreement may be amended only by a written instrument signed by all Members. Amendments are effective on the date stated in the amendment.

16. Dissolution

The Company shall continue in perpetuity unless dissolved by:

Notice: Holdings shall provide Kiowa a minimum of 90 days written notice before any dissolution. Kiowa continues earning distributions through the notice period.

Upon dissolution, the Company's assets shall be applied first to creditors (including any Member, if owed), then distributed to the Members pro rata in proportion to their vested Membership Interests, after which Articles of Dissolution shall be filed with the Indiana Secretary of State.

17. Governing Law and Disputes

This Agreement is governed by the laws of the State of Indiana. Any dispute arising under this Agreement that cannot be resolved by the Members within 30 days shall be submitted to binding arbitration in St. Joseph County, Indiana, under Indiana law.

18. Exit Scenarios — Summary

ScenarioOutcome
Leaves before 10 trailers — good standing + 90-day transitionBuyback at 100% of FMV. Unvested forfeited.
Leaves before 10 trailers — good standing, no transitionBuyback at 75% of FMV. Unvested forfeited.
Leaves before 10 trailers — abandonmentBuyback at 50% of FMV. Unvested forfeited.
Forfeiture for Cause (fraud/theft/intentional misconduct)ALL equity forfeited. $0. Permanent removal.
Stays through 10 trailers, keeps workingFull equity, full distributions, full authority.
Stays through 10 trailers, stops workingKeeps equity (passive), loses authority, accepts dilution.
Stays through 10 trailers, wants to sell (all ventures excelling)Holdings buys at 100% FMV. Must approve any third-party buyer.
Stays through 10 trailers, wants to sell (any venture declining)Holdings buys at 85% FMV. Must approve any third-party buyer.

19. Definitions

TermMeaning
"Company"SnS Hospitality Group LLC
"Holdings"SnS Network Solutions Holdings LLC (sole member represented by Samuel S. James)
"Kiowa"Kiowa Scott
"Formation Date"Date Articles of Organization filed with Indiana Secretary of State
"Opening Date"Date the venture begins revenue-generating operations
"FMV" (Fair Market Value)Net asset value (total assets − total liabilities) × Member's ownership percentage
"Grant"Non-repayable funding (government, foundation, or private grant). Loans and investor capital do not qualify.
"For Cause"Any triggering violation listed in §8.1

Execution

The undersigned, being all of the Members of SnS Hospitality Group LLC, adopt and agree to this Operating Agreement as of the Effective Date first written above.

MEMBER — SnS Network Solutions Holdings LLC (75%+)

Signature

Printed name: Samuel S. James

Title: Sole Member, SnS Network Solutions Holdings LLC

Date

MEMBER — Kiowa Scott (up to 25%)

Signature

Printed name: Kiowa Scott

Date